DACHSER, a company of German origin, opened its first Dutch distribution centre in Zevenaar some seventy years ago. Ten years ago, another branch was opened in Waddinxveen. In addition to permanent employees, both distribution centres employee a pool of flex workers. Zevenaar has 35 payroll workers and Waddinxveen has 44. While the schedules of permanent employees are fixed, the schedules of payroll workers change weekly. Previously, DACHSER’s planners had been using Excel to schedule their payroll workers, which was extremely labour-intensive. The many manual changes to the schedules and not being able to find all of the agreements made these schedules prone to errors. As the company’s flexible team began to grow, the planners had to spend more time calling, texting, and scheduling each individual worker. In addition, DACHSER’s payroll workers had to enter and register their hours on timesheets. These timesheets were forwarded to the relevant payroll organization and then returned to DACHSER for approval. All in all, it was a very time-consuming process.